Your Highest-Performing
Billing Agent.
Works 24/7
Never Quits
Gets Better Everyday
Undeniable Health builds AI agents that work healthcare claims end to end so providers and billing companies can collect more of what they earn, without adding headcount.
— THE MARGIN PROBLEM
Running a Billing Company
Has Never Been Harder
The business was already people-intensive. Now the payers are using AI against you.
Great billing staff is hard to find and harder to keep. People call in sick, burn out, and leave, taking years of payer knowledge with them.
Complexity
Keeps
Compounding
Payer rules change by plan, by geography, by year. Your team absorbs more complexity every cycle with no relief in sight.
Denial rates have nearly doubled in four years. Payers are using AI to deny faster and at scale.
Your clients are getting hit harder. Your team is working harder. Adding more people is not the answer.
— The economics of billing are broken. We’re fixing them.
Right now, there’s a floor on what’s worth chasing.
A $50 claim with a human in the loop costs more to recover than it’s worth. So it gets written off. Multiply that across thousands of claims a month, and you’re leaving real money on the table, not because you don’t know how to recover it, but because the math never worked.
AI changes the math. When the cost to work a claim drops from $60 to $10, claims you’ve always written off become worth pursuing. Your recoverable revenue expands without adding a single headcount.
— THE AI SHIFT
The Benefits of Cutting-Edge AI.
None of the Complexity.
LEVEL 1
RCM Software Tools
Flags the problem.
Your team still does the work.
LEVEL 2
AI-Assisted Workflows
AI helps draft and flag.
Your team still decides and executes.
LEVEL 3
Agentic AI + Human Oversight
AI works the claim end to end.
Humans supervise, not grind.
You interact with us the same way you would any new billing employee. No new software. No new screens. No new skills to learn. The difference: we will be the highest-performing member of your team.
Three Layers. One System.
layer 1
Industry Knowledge Base
Denial codes. Payer patterns. Appeal strategies. Regulatory requirements
The foundation we arrive with. Deeper after every claim we work.
layer 2
Your World, Encoded
Your clients. Your systems. Your payers' quirks. Your house rules.
Learned through onboarding. Retained permanently.
layer 3
Reasoning Engine + Human Oversight
Works each claim end to end: triage, strategy, submission, outcome tracking.
Humans stay in the loop. Autonomy is earned, not assumed.
The more we work, the better we get. The better we get, the more we recover.
— DIGITAL BILLING WORKER
What a Digital Billing Worker Actually Means
No call-outs. No PTO. Every denied claim gets worked, including the ones that were never worth a human's time.
Never Loses Institutional Knowledge
Payer quirks, appeal strategies, client rules, all stay in the system forever and compound with every claim we work.
Gets Smarter Over Time, Not Worse
Every claim sharpens the next. Humans plateau and have bad days. We have no performance ceiling.
A new client with 8,000 backlogged denials does not require a hiring cycle. It requires days.
— A REAL CLAIM, START TO FINISH
We Took One 9-Minute Scenario and
Taught the AI to Handle It.
the claim
UTI test. Medicare primary. Medicare Advantage secondary. No MSP on file. Claim denied.
Human Version — 9 minutes
Manual lookup across multiple systems.
Identify coverage gap.
Correct insurance order.
Resubmit.
Log notes.
STEP 1 Gather. Patient and insurance data pulled automatically. Coverage gap identified.
STEP 2 Verify. Payer portal navigated. Medicare confirmed as primary.
STEP 3 Correct. Claim updated with correct insurance order. Flagged for resubmission.
STEP 4 Submit + Log. Resubmitted. Notes updated. Tracking record current.
STEP 5 Learn. Decision traced. This COB pattern is now a permanent skill for every future claim like it.
— WHAT YOUR TEAM GETS BACK
Same Throughput. A Fraction of the Cost.
Digital Worker Handles:
High-volume, low-dollar denials.
Routine COB corrections.
Standard resubmissions.
Documentation retrieval.
Status checks and portal navigation.
Claim tracking and logging.
Complex medical necessity appeals.
Peer-to-peer reviews.
Payer escalations.
New client growth.
Higher-value work across the board.
More claims worked. Lower cost per claim. Better outcomes for your clients. Scale your business without scaling your headcount.
— Built for billing companies and the providers they serve.
We fit into what you already do.
Whether you’re running a lean team or managing dozens of clients, there’s no disruption to your existing workflow. No asking your clients to change anything. Just more claims worked, more revenue recovered, and a team that scales without the hiring, the training, or the turnover.
We’re working with a small number of billing partners to prove what’s possible.
— GUARDRAILS AND HIPAA COMPLIANCE
Built to Be Trusted With Your Clients' Data.
HIPAA compliance is not a feature we added. It is how the system was designed.
Full Audit Trail
Every action our AI takes is logged as an immutable event. Who did what, when, and why — reconstructable at any time for any claim.
Human in the Loop
Every action is reviewed before execution. The system earns autonomy over time through demonstrated accuracy, not assumption.
We train and test exclusively on synthetic data. No real patient records are ever used until accuracy is proven in a safe environment.
HIPAA Compliant by Design
Signed BAAs with every vendor before any data exchange.
AES-256 encryption at rest, TLS 1.3 in transit, field-level encryption on every record.
All AI providers contractually prohibited from training on your data.
Hosted entirely on AWS within U.S. regions — no PHI leaves the country.
Six-year immutable audit trail, consistent with HIPAA requirements.
— THE 90-DAY PILOT
Zero Risk. Clear Outcomes.
weeks 1 - 3
Ingesting your systems, payer mix, and workflows. Not producing yet. Not costing you anything.
weeks 4 - 6
Initial output. Calibrating to your environment.
days 60 - 90
Ramping volume. Improving accuracy. Your highest-output producer.
ongoing
While the human hire plateaus and is uncertain to be there, we keep learning.
Our goal: by day 90, we should be your highest-volume, highest-quality producer.
— WHY US?
Why Undeniable Health
pillar 1
AI Native. No Legacy to Protect.
Not a software company that bolted on services.
Not a staffing firm that bolted on AI.
Designed from day one as an agent-first managed service.
No old codebase. No existing customers on a legacy model. No internal conflict.
pillar 2
We Do the Work.
Not a dashboard. Not a recommendation engine. Not a tool. A digital worker that does the work.
Every denial worked makes us smarter on the next one. That intelligence stays in the system permanently.
pillar 3
Built for This Moment.
Multimodal LLMs, agentic frameworks, and CMS-mandated payer APIs all converged in the last 18 months.
Built at exactly the right time, with the right architecture, for where the market is going.
AI changed the denial game. We are here to win it back.
— Who’s Behind This
Experienced founders. Deep AI roots. Healthcare from both sides.
We have spent our careers building AI systems where accuracy, reliability, and human oversight are not optional. We bring that same standard to claims recovery.
Alex Poon
co-founder
Three-time VC-backed founder with two exits, including x.ai and Visual Revenue. Has been building AI agents and human-in-the-loop systems since 2012. Experience leading engineering and data science at a healthtech company, giving him hands-on experience applying AI in a clinical and operational context.
x.ai → Acquired
Visual Revenue → Acquired
Healthtech engineering lead
Jason Griffith
co-founder
Four-time founder with three exits including SiteCompli and Synco. Earlier in his career, his management consulting work included engagements directly with a large health insurance plan on quality improvement, giving him a rare view into how payers make adjudication decisions and where the leverage points are.
SiteCompli → Acquired
Synco → Acquired
Tripology → Acquired
Healthcare Strategy Consulting
If you've ever looked at your write-off report and thought there has to be a better way — we'd like to talk. We're running a 90-day pilot with a small group of billing company partners. If you want to see what your first digital billing worker looks like in your environment, the conversation starts here.
